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Terms of Booking


The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all the following Conditions of Let are adhered to by all members of the party.

Guests agree:

  1. To limit the number of people occupying the property to that stated in the brochure or website, unless by prior consent with the owner.  If taking advantage of any special discounts for groups of 2 or less, not to use or  disturb the surplus beds, or to use or disturb more linen or towels than might be reasonably expected for 2 people. Additional occupants as evidenced by use of beds, linen and towels will be charged at a minimum of £25 per person per night for the full duration of the let.
  2. To pay £150 deposit on booking, with the balance payable 6 weeks before the start of the holiday. If a booking is made less than 6 weeks before the start of the holiday please send the full rent at the time of booking, having first checked that the property of your choice can be reserved for you. Failure to pay the balance of rental charges,  will result in the owner treating the property as available for re-booking.
  3. To accept that a completed booking form agreed by both parties is a binding contract and that any subsequent amendments must be agreed by both parties in writing.
  4. To notify any cancellation in writing and pay any monies due. If the accommodation is re-let at the full rate, a full refund, less an administration fee of £25 per week, will be made. If at a lesser rate a partial refund will be made. If not re-let then no refund will be made. To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance. On request we can supply a Cancellation Plan Proposal Form to guests booking from within the UK . Return it with the appropriate insurance premium to the address given on the proposal form to obtain your Certificate of Insurance. or contact the insurers direct on this link
  5. To accept that should the property, subsequent to booking, become unavailable through any cause, the owner’s liability is limited to the amount of any rent paid.
  6. To keep any pets, where allowed, under strict control at all times and accept liability for any damage caused. Dogs must be house-trained, are not to be left alone at any time in or near the accommodation. Animal hairs to be removed from carpets and dogs are not allowed onto the furniture.
  7. To accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the guests’ risk. Also guests agree to absolve the Property Owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any cause whatsoever.
  8. To use the property solely for its purpose as self-catering accommodation and to accept the owner’s right to refuse to hand over the property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours, unreasonable behaviour or disrupting the running of the farm may result in the owners’ asking guests to leave.
  9. To allow the owners or agents access to the property at all reasonable times.
  10. To respect and look after their accommodation during their stay and to leave the property clean and tidy, with full inventory. to reimburse the owner for any breakages, loss or damage, other than those due to fair wear and tear. Also to accept the owner’s discretionary £40 charge for extra cleaning if the property has been left in an untidy mess. YOU MUST DEPART BY 11AM UNLESS OTHERWISE AGREED.
  11. We want you to fully enjoy your stay in The Herring Queen.If you have any reason for complaint please let us know DURING your stay so that we can fully resolve the matter. Complaints received after your stay will not be considered.  
  12. We take pride in being a smoke-free location. Should we find evidence of smoking indoors (including in porches, near entrance doors or through open windows), the stay of your party will be cancelled immediately. In addition a minimum charge of £150 would be made to cover cleaning and staffing costs to try to restore the accommodation for our next guests.

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